Groundwater Flooding Help in New Palestine
New Palestine Water Restoration delivers water damage restoration to New Palestine homeowners with fast, around the clock emergency response when a pipe bursts, a sump pump fails, or a storm pushes water through your foundation. Our IICRC certified crews handle every phase from extraction through reconstruction and coordinate directly with your insurance carrier.
When we can't answer right away, we call you back within 15 minutes.
Need water damage restoration in New Palestine? New Palestine Water Restoration handles emergency water extraction, flooded basements, burst pipes, and sewage cleanup with IICRC certified crews, 24/7 dispatch, and documentation your insurance carrier expects. Call (463) 223-3831 now.
- Services: water damage restoration, basement flooding, sewage cleanup, storm damage
- Service area: New Palestine, Hancock County, IN and surrounding areas
- Response time: Same day for New Palestine inquiries; 24/7 emergency service available
- Licensed and insured (License #RC21100059)
- Serving New Palestine, IN since 2018
Schedule Your Free Damage Assessment
A proper inspection in a New Palestine home starts with a room by room walkthrough and a written moisture map, not a quick glance with a flashlight. Our technicians measure walls at multiple heights with non penetrating meters, check baseboards and trim, pull back carpet edges and inspect subfloors, open insulation in suspect cavities, and look behind cabinets, under sinks, around water heaters and washing machines, and along basement perimeters and slab joints. Thermal imaging cameras map hidden moisture inside wall assemblies, a penetrating moisture meter confirms readings, and a hygrometer logs ambient humidity. The reason this matters: the most expensive water damage problem in New Palestine homes is not the visible puddle, it is the hidden moisture that fuels mold growth thirty days later behind a wall nobody opened.
I agree to be contacted by New Palestine Water Restoration regarding my inquiry.
Washing machine floods hit New Palestine laundry rooms on the one cycle nobody watched. A burst hose delivers full supply pressure onto the floor, through it, and into whatever sits below. Same day water extraction and cavity drying contains a small failure to a small footprint.
Contents matter as much as structure. Furniture, electronics, documents, and keepsakes in a flooded New Palestine room need fast triage: what dries in place, what packs out, what's gone. A salvage first approach saves belongings that a demolition first mindset would carry to the curb.
Water damage in your New Palestine home? Crews dispatch 24/7. We work with State Farm, Allstate, USAA, Farmers, and other major carriers, with the documentation each one expects.
Payment Options That Work for You
We partner with established lenders so New Palestine Water Restoration clients can spread the cost of a major restoration project into manageable payments. Ask your project lead about current options.
Pay for your project at a later time, but lock in today's pricing. Ideal for homeowners waiting on insurance settlements.
- No payments for 12 months
- No interest if paid in full
- Lock in current pricing today
Divide your project cost equally across 12 months with zero interest. Most homeowners choose this option for predictable budgeting.
- Equal monthly payments
- 0% interest for 12 months
- Simple, predictable budgeting
Spread your investment over up to 20 years with fixed equal payments. The right choice for larger projects or homeowners who prefer lower monthly amounts.
- Up to 20-year terms available
- Fixed equal payments
- Ideal for larger restoration projects
Subject to credit approval. Ask your project lead for current terms and promotions.
Water Damage Restoration Work Across New Palestine
Pick the service that matches what happened in your New Palestine home, or call and we'll help you sort it out.
Water Damage Restoration in New Palestine
Serving New Palestine: full residential water damage restoration including emergency extraction, structural drying, antimicrobial treatment, and reconstruction. Covers losses from supply line breaks, appliance failures, and storm intrusion.
Learn moreBasement Flooding in New Palestine
For New Palestine addresses, basement flooding response for finished and unfinished spaces, including water extraction, wall cavity and subfloor drying, and reconstruction of affected drywall, flooring, and trim.
Learn moreSewage Cleanup in New Palestine
Serving New Palestine: category 3 sewage cleanup with containment, removal of contaminated porous materials, antimicrobial treatment, and verification before any reconstruction. Handled under IICRC S500 and S520 protocols.
Learn moreStorm Damage in New Palestine
In New Palestine, restoration of water damage caused by severe storms, including extraction of intrusion through windows, foundation walls, and storm compromised openings, plus structural drying and rebuild.
Learn moreCommercial Water Restoration in New Palestine
For New Palestine addresses, water damage restoration for commercial properties including offices, retail, and multi tenant buildings, with after hours scheduling to limit business disruption.
Learn moreCommercial Flood Damage Cleanup in New Palestine
For New Palestine addresses, cleanup and restoration after flooding events in commercial buildings, including extraction, structural drying, and coordination with property management and insurance.
Learn moreCommercial Sewage Cleanup in New Palestine
Serving New Palestine: commercial sewage backup response with full containment, contaminated material removal, and antimicrobial treatment per IICRC S500 Category 3 protocols.
Learn moreCommercial Mold Remediation in New Palestine
For New Palestine addresses, mold remediation in commercial spaces handled under IICRC S520, including containment, HEPA filtration, removal of affected materials, and post remediation verification.
Learn moreCommercial Storm Damage in New Palestine
In New Palestine, storm damage restoration for commercial properties, covering water intrusion mitigation, structural drying, and rebuild of affected interior finishes.
Learn more
Local Expertise, Real Results
Built on documented work, verified drying, and finishing the job we started.
When something goes wrong with water in your New Palestine home, the first hour determines the rest of the project. New Palestine Water Restoration typically dispatches a licensed crew Within 2 hours of your call on active water emergencies, with the crew letting you know on the call if the dispatch will take longer, documents the loss for your insurance carrier on arrival, and starts extraction on the same visit. New Palestine and surrounding Hancock County since 2018.
New Palestine Water Restoration serves New Palestine and the broader Hancock County area, responding to water damage emergencies across town and into neighboring communities like Greenfield, McCordsville, Cumberland, and Fortville. Our restoration work spans single family homes, finished basements, and commercial properties throughout the New Palestine service area, with crews dispatched day or night. The team is built on IICRC certified technicians working as experienced technicians on a licensed and insured crew, not partner labor pulled in by the job. When a panicked homeowner calls at 2 AM with water spreading across a hardwood floor, the person who answers and the person who arrives both belong to the same company. That continuity is the foundation of how we work.
Every job in New Palestine follows the IICRC S500 standard for water damage restoration, the industry reference that defines proper extraction, drying, and documentation. When mold is present or suspected, our crews shift to the IICRC S520 standard for remediation, with containment, HEPA filtration, and post remediation verification built into the protocol. The on site sequence is consistent: initial moisture assessment using thermal imaging and penetrating meters, controlled water extraction, structural drying with monitored air movement and dehumidification, antimicrobial treatment where contamination warrants it, and post drying verification before any reconstruction begins. Technical rigor protects the home long after the trucks leave.
Our Promise
Our commitment to New Palestine homeowners is straightforward. First, fast emergency response with crews dispatched day or night to stop water damage from spreading. Second, IICRC certified technicians trained to the S500 standard handling the work, with proper equipment and proper documentation. Third, a free on site inspection before any work begins, and full coordination with your insurance carrier if you have an active claim. You get clear answers about what we found, what it will cost, and what happens next.
Credentials and Follow Through in New Palestine
Documented work, honest pricing, and crews that finish what they start. The reasons New Palestine homeowners stay with one restoration company through every phase.
24/7 Emergency Dispatch
Water damage in New Palestine does not wait for business hours, and neither do we. Our emergency line is staffed around the clock, and crews are dispatched with extraction equipment, dehumidifiers, and air movers already loaded on the truck. Fast response limits the spread, and limiting the spread limits the cost.
IICRC Certified Technicians
Our crews are trained to the IICRC S500 standard for water damage and S520 for mold remediation. In practice, that means Category determination is documented, drying is verified with meter readings rather than guessed, and antimicrobial application follows protocol. Certification is the difference between a job that ends and a job that comes back.
Mitigation Through Rebuild
Most New Palestine restoration calls end with a homeowner stuck hiring a separate contractor to rebuild what was demoed. We handle extraction, drying, demolition, and reconstruction under one roof, so drywall, flooring, paint, and trim get finished by the same company that started the job. One point of contact from the first call to the final walk through.
Insurance Carrier Coordination
We document every affected area with photos, video, and logged moisture readings before mitigation begins, then work directly with your insurance carrier on the scope. New Palestine homeowners get a properly justified claim file, not a stack of receipts to argue over. We coordinate with your adjuster so the paperwork moves while we focus on the home.
Real Jobs. Real Results.
A look at actual water damage restoration projects across New Palestine and Hancock County, from burst pipe extractions in finished basements to Category 3 sewage cleanup and full reconstruction after storm intrusion.
From First Call to Dry in 4 Steps
The first phase on any New Palestine water damage call is moisture assessment and Category determination. Our lead technician walks the property with the homeowner, locates the source (a failed supply line, a leaking dishwasher, a sewage backup, storm water through a basement window well), and maps the affected area using thermal imaging and moisture meters. Water is classified as Category 1, 2, or 3 per the IICRC S500 standard, because the Category drives every decision that follows, from what gets dried in place to what has to be removed. This assessment typically takes one to two hours and produces a written scope before any drying equipment is staged.
Phase two is documentation and insurance coordination. Before a single air mover turns on, every affected area is photographed and video walked, a written moisture map with meter readings is logged, and the file is opened with your insurance carrier. We contact your adjuster directly, match the scope of work to your coverage, and justify mitigation decisions against the S500 standard. Most New Palestine homeowners never have to chase a claim file or argue about what was reasonable. We handle that paperwork with the carrier while drying gets underway, so the home does not sit wet waiting on approval.
Phase three is drying execution and controlled reconstruction. Air movers and dehumidifiers are positioned per structural drying calculations sized to the affected square footage, and readings are logged daily until materials match the moisture content of unaffected areas. Demolition is limited to what cannot be dried in place, not a blanket tear out, which keeps cost and disruption down. Once materials hit dry standard, reconstruction begins: drywall hung and finished, insulation replaced, flooring laid, trim and baseboards reset, paint touched in. The home is returned to pre loss condition rather than handed off mid project.
Rapid Emergency Dispatch
When the call comes in, a certified technician leads a crew dispatched with extraction equipment, commercial dehumidifiers, air movers, and moisture meters already on the truck. No second trip for gear. The clock on water damage starts the moment the leak begins, so the goal is to get extraction running on site as quickly as possible.
Category Determination
Every loss is classified Category 1, 2, or 3 under IICRC S500 protocol. Category 1 is clean water from a supply line. Category 2 is gray water from appliances or a toilet overflow without solids. Category 3 is black water, sewage, or floodwater. The classification is logged in writing and drives the entire scope.
Insurance Claim Support
We work with your insurance carrier rather than billing them directly. Photos, video, moisture maps, and meter readings are packaged into a documentation file that supports the claim, and we coordinate with your adjuster on scope and pricing. Invoicing stays transparent.
Verified Dry Standard
Drying continues in New Palestine homes until moisture meter readings confirm affected materials match unaffected baseline. Daily readings are logged rather than estimated. Reconstruction does not start until the structure is verified dry, because trapped moisture under new drywall is the fastest path to a mold call six weeks later.
Top Causes of New Palestine Water Emergencies
New Palestine homes typically call us about these six water damage scenarios.
Downspouts Discharging at the Foundation
Extensions are the cheapest prevention there is. Get the discharge several feet out and downhill, keep the grade sloping away from the house, and most of the seepage calls stop coming.
Roof Leak Reaching the Ceiling
A ceiling that bulges is holding water above it, and standing under it to poke a hole is how people get hurt. We relieve it in a controlled way, extract what comes down, and pull the soaked insulation, because insulation that has been saturated does not dry in place.
Sewer Line Backups
Clay sewer mains in older New Palestine neighborhoods crack over time, allowing roots to enter and eventually causing backups. Heavy rains worsen the problem by overwhelming compromised lines.
Appliance Failures
Dishwashers, washing machines, refrigerator ice maker lines, and water heaters fail without warning. Slow leaks behind appliances can run weeks before the wall behind them shows visible damage.
Slab Leak Under the Floor
A supply line under a slab can leak a long time before anything looks wrong. The early signs are a warm patch on the floor, a water bill that climbed for no reason, or one section of flooring that lifted while everything around it stayed flat.
Dishwasher Leak Under the Cabinet
Pull the machine out and the story is written on the floor: a rust ring at the fitting, swollen particleboard, and a dark line where water ran toward the sink base. All of that gets photographed before demolition so the cause and the timeline stay in the file.
First Steps After a Pipe Bursts or a Basement Floods in New Palestine
Water spreads into floors and walls the longer it sits, so a few quick steps in the first hour keep the job smaller. Work down this list in order, and call us at any point if something feels unsafe.
1. Stop the source
For a toilet or a washing machine, close the small shutoff valve behind it. If the leak is bigger, or you can't tell where it starts, close the main valve for the whole house and leave it off until our crew checks the source.
2. Stay clear of anything electrical
Stay out of any room where water has reached outlets or extension cords. If the breaker panel is dry and you can reach it without standing in water, switch off the breakers for the wet area. If you can't reach it safely, call your electric utility.
3. Protect yourself first
If you have to step into wet areas, wear rubber boots and gloves. Take the basement stairs slowly if they're wet, and leave the cleanup of any dirty water to the crew.
4. Clear a path for the crew
Our crew will need to reach the wet walls and floors, so move small items out of the affected rooms when it's safe to do it. Leave heavy furniture where it is until the crew arrives.
5. Pull up rugs and mats
Wet area rugs and bath mats hold water against the floor. Roll them up and move them to a garage or a dry room, and set any furniture that stays behind on foil squares to keep stains off the carpet.
6. Hold off on tearing anything out
Leave soaked drywall and flooring in place until our crew has measured it. Some materials dry where they are, and the readings tell us which ones can stay, so early demolition can mean replacing things that could have been saved.
7. Wipe down what you can
Wipe water off wood furniture and counters with dry towels, and set wet cushions on their sides so they drain while you wait for the crew. Keep the towels you use in a bucket or the tub so they don't soak another floor.
8. Call before the water spreads further
The sooner the crew starts drying, the more of your floors and walls can be saved. Call as soon as the water is off, even late at night, since our dispatch line runs 24/7.
If you only get through the first two steps before help arrives, that's fine, since the water source and your safety come first. Call us when you're ready and we'll take it from there.
Three Simple Steps
This is how a water loss in your New Palestine home moves from the first call to a dry house.
Answered and Dispatched
Emergency calls skip the queue, and a crew is dispatched within 2 hours. Nothing gets ordered after arrival, because the gear is already there.
The Written Scope
The documentation is yours to keep, claim or no claim. The scope comes from measurements, not from the doorway.
Verified and Finished
The same company that dried it hangs the drywall back. The meters decide the finish date, which in New Palestine is usually 3 to 5 days. Reconstruction waits on verified dry, every time.
What's in the Photo Report You Get From Our Crew
The photo report is the record of your water loss. Our crew photographs every affected room and logs moisture readings as the work goes. Then we walk you through what we found, so you understand your home before you make any decisions.
The source, in pictures
Whether it was a cracked pipe or a sump pump that quit, the first photos in the report show the source up close and in the context of the room around it. That helps your plumber see the same thing we saw.
Moisture readings, room by room
Each affected room gets readings at several spots on the walls and floor. The report lists those readings with photos of where they were taken, so you can see where the wet area ends.
Pictures from start to finish
Photos go into the report at each stage of the job, starting with the damage the crew found when they first walked in. By the end, you have a visual history of the room from wet to dry.
Saving what can be saved
Drying in place is usually less disruptive than tearing out and replacing, and the readings show when it's possible. The report notes what the crew is drying in place and what it plans to remove, with photos of both.
Updates as the work goes
Drying takes several days in most homes, and the report grows the whole time. New readings and photos get added on each visit, so you always know where things stand in each room.
Seeing it for yourself
The point of the report is that you can see the damage for yourself. We show you the same photos and readings the crew used, and you can ask about any of them before the work goes further.
A record that's yours
Keep the report with your home records. We document damage with a photo report and walk you through what we found, so you can decide with your insurance company. Your policy will say what's covered, so read it before you call them.
Want to know what the crew will capture in your New Palestine home? Ask when you call, and we'll describe the photo report before anyone arrives.
What to Ask Before You Hire in New Palestine
Ask any restoration company in New Palestine these questions before you sign a work authorization.
What happens if you find mold?
Ask how mold behind walls or under floors gets handled, and whether that work is priced apart from the drying.
Who handles repairs after drying?
Ask who replaces drywall, flooring, paint and trim once the structure is dry, and whether one company can do both stages.
Who will be working in my home?
Ask whether the crew works for the company you called or for a subcontractor, and who's in charge on site each day.
How will you show me it's dry?
Ask for moisture readings on the first visit and the last one, so you can see the numbers reach dry standard.
Can I see an itemized estimate?
Ask for every line item in writing. Many insurers price water losses in Xactimate, so an estimate in that format is easier for an adjuster to review.
Does my policy require a certain company?
Ask your adjuster before you sign anything, and read the work authorization so you know what you're agreeing to.
Indiana Weather Drives Restoration Calls Year Round
Indiana weather drives most of the water damage calls we get in New Palestine. Spring rain saturates clay soils and pushes groundwater into basements, winter freeze thaw cycles split supply lines in exterior walls overnight, and summer thunderstorms send sheets of water through any compromised opening. Each season has its own failure mode.
Spring Saturation Flooding
Indiana springs saturate the clay heavy soils around New Palestine, and Sugar Creek can run high enough to push groundwater against foundation walls. Hydrostatic pressure finds slab joints, window wells, and any crack in the perimeter. When sump pumps fail or get overwhelmed, finished basements take on water fast. We extract, dry the wall cavities and subfloors, and assess what can be saved.
Winter Pipe Bursts
Central Indiana freeze thaw cycles hit New Palestine hard, especially during overnight cold snaps when supply lines in exterior walls or unheated crawl spaces freeze and split. The break often goes unnoticed until the thaw, when water releases at full pressure into the home. We respond around the clock for burst pipe restoration, extract standing water, and dry the structure before secondary damage sets in.
Severe Thunderstorm Intrusion
Heavy rain and wind events drive water through compromised flashing, around window frames, and into attics through any storm damaged opening. The April 2025 rainfall that triggered a Hancock County state of emergency is the kind of event that fills basements and overwhelms drainage. When the storm passes, we handle extraction, structural drying, and any reconstruction the water damage requires.
Summer Humidity and Mold
Indiana summer humidity keeps unconditioned spaces in New Palestine homes warm and damp, and that combination is exactly what mold needs. A small undetected leak from an AC condensate line, a slow drip under a sink, or trapped moisture from an earlier event can colonize within days. We assess affected areas, contain the work zone per IICRC S520, and remediate before the problem spreads.
Neighborhoods Across New Palestine and Hancock County
Homes in different parts of New Palestine were built at different times, so open a neighborhood for the details that apply there.
Where we respond near New Palestine
If you're in New Palestine or one of the towns closest to it, a crew can be on the way at any hour.
What We Have Learned Working in New Palestine
The New Palestine specifics that shape every job we take here.
About New Palestine Homes
New Palestine's housing stock is heavily weighted toward post-2000 construction, with approximately 50% of all units built after 2000 and another 22% built between 1970,1999; roughly 15% predate 1940. Newer homes (2000,present) predominantly use PEX or copper supply lines, while the older pre-1970 core of town near Main Street likely retains galvanized steel or early copper plumbing that is increasingly prone to corrosion and failure. Single family detached homes are dominant, accounting for over 81% of housing units, with a strong mix of two story traditional and ranch style plans spread across post-2000 subdivisions. Finished and unfinished basements appear commonly in newer subdivisions such as Windhaven at The Havens and Stone Crossing, and the town sits along Sugar Creek, meaning low lying lots carry meaningful flood and groundwater intrusion exposure.
Where We Work in New Palestine
We cover homeowners across New Palestine near New Palestine High School (4485 S Victory Dr), Sugar Creek Township Park, Pennsy Trail, New Palestine Elementary School, Doe Creek Middle School, Frosty Boy Drive-In (Main Street), Brandywine Elementary School, New Palestine Public Library (Hancock County branch).
Surrounding Areas We Serve
Our crew also covers Greenfield, McCordsville, Cumberland, Fortville, Morristown, Fairland.
Recent Weather Patterns
In April 2025, Hancock County declared a state of emergency after several days of significant rainfall beginning April 2 triggered water rescues and widespread reports of structural and property damage, with Sugar Creek,the waterway running through New Palestine,actively monitored by a USGS stream gauge in town. Hancock County's official severe weather profile recognizes heavy rain, flooding, thunderstorms, tornadoes, and winter storms as recurring threats, and a February 2023 severe storm caused tornado warned conditions across the county with wind and hail damage reported in the southern sections closest to New Palestine.
What Our Crew Sees in New Palestine
New Palestine sits along Sugar Creek in southern Hancock County, and Hancock County maintains a USGS stream gauge directly in New Palestine to monitor flood stage risk, indicating that properties near the creek corridor face recurring groundwater intrusion and surface flooding exposure. With roughly half of all homes built after 2000 in active subdivision development, the town has a high concentration of homes with finished or partially finished basements that depend on sump pumps to manage hydrostatic pressure from Indiana's clay heavy soils and flat terrain. The central Indiana freeze thaw cycle creates significant annual burst pipe risk in older pre-1970 homes near Main Street with aging galvanized or copper supply lines, while newer subdivision homes using PEX are not immune to appliance failures, water heater leaks, and storm driven intrusion through foundation walls and window wells.
The New Palestine Area
New Palestine has a 2026 estimated population of approximately 4,000 residents and is one of the fastest growing towns in Hancock County, driven by suburban families seeking top ranked schools. The median household income is approximately $96,923, with an 80%+ homeownership rate and a median property value near $357,500, reflecting a predominantly owner occupied, middle to upper middle class family profile.
How a Water Loss Gets Handled in New Palestine Homes
The three phases of a water loss, and what each one involves.
When the call comes in, the truck rolls into New Palestine with commercial water extraction equipment, commercial dehumidifiers sized to the affected square footage, professional air movers, moisture meters, and thermal imaging cameras. Extraction begins on site as soon as the source is contained, and structural drying equipment is set the same day so the drying clock starts immediately rather than the next morning. Daily monitoring follows, with logged moisture readings tracked against dry standard until the structure is verified. The homeowner experience is contained work zones, plastic protection over unaffected areas, and a daily check in on what is happening and what to expect tomorrow. This phase covers most Category 1 and Category 2 losses in New Palestine, where clean or gray water has affected drywall, flooring, and subfloor materials.
Specialized containment applies when the water is Category 3 (sewage backup, floodwater, long stagnant water with biological contamination) or when mold remediation under IICRC S520 is required. Containment is built with 6-mil plastic barriers floor to ceiling, entry points sealed, and negative air machines pulling contained air through HEPA filtration before exhausting outside the work zone. Technicians work in full PPE: Tyvek suits, N95 or P100 respirators per S520, nitrile gloves, and eye protection. Contaminated porous materials are cut out, bagged, and disposed per protocol; remaining structure is treated with antimicrobial. Post remediation verification, including air sampling when warranted, confirms the work before containment comes down. This is the phase where IICRC certification matters most, because corner cutting on Category 3 work causes the health problems that surface months later.
Reconstruction is the phase most restoration companies do not handle. After drying is verified, the same company that performed extraction continues with the rebuild: drywall hung, taped, mudded, sanded, primed, and painted; flooring replaced (carpet and pad, vinyl plank, hardwood refinish, tile reset); trim and baseboards reinstalled or replaced; cabinetry repaired or swapped; doors rehung; finish work coordinated. The structure is kept simple for the homeowner, with one project manager to call and one schedule to track from the initial assessment through the final walk through. The alternative, which is what most New Palestine homeowners encounter, is a handoff after drying to a separate general contractor with a new bid, a new timeline, and weeks of the home sitting in demolition. We continue the work rather than pass it off.
What to Expect While Drying Equipment Runs in Your New Palestine Home
For a few days you'll share your home with fans and dehumidifiers running in the rooms that got wet, and you can keep using the rest of the house. The crew plans the setup around how you live there, and these notes cover what helps the drying move along.
The equipment runs around the clock
Air movers and dehumidifiers run day and night, and they make a steady hum you'll hear through the house. The sound means air is moving across the wet surfaces, which is how the moisture gets pulled out.
Leave the settings to the crew
Most units have their own switch or a small control panel. The crew sets those for your rooms, so leave them as they are and let the crew make changes on their next visit.
The thermostat setting
Drying moves faster in a warm room, so the crew may ask you to keep the heat at a normal setting even in mild weather. Ask the crew before you turn the heat or the air conditioning way down.
Your electric bill
Running several machines for days will raise your electric bill for that month, and that's a normal part of drying a home. The crew removes each unit as soon as the readings say its area is dry.
Safe paths through the house
Equipment and cords can turn a familiar hallway into a tripping spot, especially at night. Leave a light on along the path you use most, and keep small kids away from the units while they run.
A crew visit each day
Someone from the crew stops by each day to take readings and move the equipment where it's needed. Tell them about anything new you notice, like a musty smell or a soft spot in the floor.
If you're worried about mold
CDC doesn't recommend mold testing, and EPA says homeowners can usually clean moldy areas under about 10 square feet themselves. If you see or smell mold during the dry out, point it out to the crew on their next visit.
The last day of drying
On the final visit, the crew takes one more set of readings to confirm the wet areas are dry. Then the equipment comes out and the rooms are ready for any repairs they need.
Once the house is dry, the photo report and the final readings are yours to keep with your home records.
Sources: CDC, About Mold · EPA, A Brief Guide to Mold, Moisture and Your Home
Water damage response pricing in New Palestine
Every New Palestine water damage job is priced after a free on site inspection, because Category, square footage, and material exposure drive the real number. The ranges below reflect what typical losses run in the New Palestine market, with final scope confirmed in writing before work begins.
Water Damage FAQ for New Palestine
Answers to the questions New Palestine homeowners raise on almost every water damage call.
Expert New Palestine Restoration Crews Available Now
Water is spreading right now, and every hour without extraction expands the damage to your New Palestine home. Call our 24/7 emergency line for fast dispatch, a free on site inspection with no obligation, and full coordination with your insurance carrier from the first call.